.custom-input {
    align-items: flex-start;
}

.related-service-note {
    display: inline-flex;
    align-items: center;
    gap: .75rem;
    max-width: 100%;
    padding: .75rem 1rem;
    border: 1px solid #D3BBC2;
    border-radius: 12px;
    background: #FCF9FA;
}

.related-service-icon {
    width: 38px;
    height: 38px;
    border-radius: 10px;
    background: #F3E8EC;
    color: var(--maroon);
    display: inline-flex;
    align-items: center;
    justify-content: center;
    flex: 0 0 auto;
}

.related-service-note .fw-bold {
    overflow-wrap: anywhere;
}

/* Subtle inline hint (below textarea) */
.es-inline-hint {
    display: inline-flex;
    align-items: center;
    gap: .35rem;
    font-size: .9rem;
    color: #8a8f98;
}

/* Larger textarea height on complaint message field */
textarea.form-control.custom-input.textarea-lg {
    min-height: 120px;
}

/* Custom select caret (RTL friendly) */
.es-select-wrap {
    position: relative;
}

    .es-select-wrap::after {
        content: "\f282"; /* bootstrap-icons: chevron-down */
        font-family: "bootstrap-icons";
        position: absolute;
        top: 50%;
        left: 1%;
        transform: translateY(-50%);
        pointer-events: none;
        color: #8a8f98;
        font-size: 1rem;
    }

    .es-select-wrap select {
        appearance: none; /* hide native arrow */
        -webkit-appearance: none;
        -moz-appearance: none;
        /*padding-inline-start: 2rem;*/ /* room for our chevron */
    }

.create-complaint .btn-maroon:focus,
.create-complaint .btn-maroon:focus-visible {
    outline: 3px solid var(--focus-ring-color, #8A1538);
    outline-offset: 3px;
    box-shadow: var(--focus-ring-shadow);
}

.create-complaint #prevFeedbacksAccordion .accordion-button:focus,
.create-complaint #prevFeedbacksAccordion .accordion-button:focus-visible {
    position: relative;
    z-index: 2;
    border-color: var(--focus-ring-color, #8A1538) !important;
    background: #fcf4f7 !important;
    color: #111 !important;
    outline: 3px solid var(--focus-ring-color, #8A1538) !important;
    outline-offset: 3px;
    box-shadow: 0 0 0 2px #ffffff, 0 0 0 5px rgba(138, 21, 56, 0.35) !important;
}

.swal2-popup.es-swal-popup .swal2-confirm.btn.btn-maroon:focus,
.swal2-popup.es-swal-popup .swal2-confirm.btn.btn-maroon:focus-visible,
.swal2-popup.es-swal-popup .swal2-close:focus,
.swal2-popup.es-swal-popup .swal2-close:focus-visible {
    outline: 3px solid var(--focus-ring-color, #8A1538) !important;
    outline-offset: 3px;
    border-color: var(--focus-ring-color, #8A1538) !important;
    box-shadow: 0 0 0 2px #ffffff, 0 0 0 5px rgba(138, 21, 56, 0.35) !important;
}

/* ===== DARK MODE - Page Specific Only ===== */
html.dark-mode .chat-area {
    background: var(--bg-card);
    border-color: var(--border-primary);
}

html.dark-mode .chat-message {
    background: var(--bg-secondary);
}

html.dark-mode .related-service-note {
    background: var(--bg-secondary);
    border-color: var(--border-primary);
    color: var(--text-primary);
}

html.dark-mode .related-service-icon {
    background: rgba(138, 21, 56, .25);
    color: var(--accent);
}

/*  Previous Feedbacks accordion*/

html.dark-mode #prevFeedbacksAccordion .accordion-item {
    background: var(--bg-card) !important;
    border: 1px solid var(--border-primary) !important;
}

html.dark-mode #prevFeedbacksAccordion .accordion-header {
    background: transparent !important;
}

html.dark-mode #prevFeedbacksAccordion .accordion-button {
    background: var(--bg-secondary) !important;
    color: var(--text-primary) !important;
    border-bottom: 1px solid var(--border-secondary) !important;
}

    html.dark-mode #prevFeedbacksAccordion .accordion-button:not(.collapsed) {
        background: var(--bg-input) !important;
        color: var(--text-primary) !important;
        box-shadow: none !important;
    }

    html.dark-mode #prevFeedbacksAccordion .accordion-button:focus,
    html.dark-mode #prevFeedbacksAccordion .accordion-button:focus-visible {
        position: relative;
        z-index: 2;
        border-color: var(--focus-ring-color) !important;
        background: var(--bg-input) !important;
        color: var(--text-primary) !important;
        outline: 3px solid var(--focus-ring-color) !important;
        outline-offset: 3px;
        box-shadow: 0 0 0 2px #000000, 0 0 0 5px rgba(230, 229, 4, 0.42) !important;
    }

    /* Bootstrap arrow (chevron) stays dark by default -> invert it */
    html.dark-mode #prevFeedbacksAccordion .accordion-button::after {
        filter: invert(1) grayscale(1);
    }

html.dark-mode #prevFeedbacksAccordion .accordion-collapse,
html.dark-mode #prevFeedbacksAccordion .accordion-body {
    background: var(--bg-card) !important;
    color: var(--text-primary) !important;
}

/* Fix bg-light blocks inside accordion (Response box + empty state) */
html.dark-mode .create-complaint .bg-light {
    background: var(--bg-secondary) !important;
    border-color: var(--border-primary) !important;
    color: var(--text-primary) !important;
}

    html.dark-mode .create-complaint .bg-light .text-muted {
        color: var(--text-muted) !important;
    }